KEY SERVICES KEY CONTENT MANAGEMENT ACCOUNT TRANSITIONS • Manufacturing: migrated market & competitive intelligence process (including style guide specifications); article selection, abstraction and CMS (i.e. tagging & upload) for more than 50 industries (with varying end-client requirements) - scanned > 1200 online articles daily and consistently accomplished delivery and quality within stipulated SLA’s. • Automotive: transitioned auto & allied industries company news & press release process; entailed article selection, abstraction and CMS for more than 360 client specified companies - scanned > 300 online articles daily and consistently achieved ‘zero’ missed article status. • Aviation: industry news tracking process; entailed upload of all industry news within 15 minute its release on to the client CMS on a 24*7 basis - achieved ‘zero’ failure (since the inception) by automating the process using in-house developed IT tool. • Aviation: offshored multiple processes i.e. MRO, incident and insurance claim process; tracking and reporting more than 2K article information in client CMS on a monthly basis.