Provide support and maintenance to existing management information systems (MIS) Generate and distribute management reports in accurate and timely manner Develops MIS documentation to allow for smooth operations and easy system maintenance Provide recommendations to update current MIS to improve reporting efficiency and consistency Perform data analysis for generating reports on periodic basis Develop MIS system for partners, management and internal communication Provide strong reporting and analytical information support to management team Generate both periodic and ad hoc reports as needed Understand partners problems and provide appropriate technical solutions Analyze business information to identify process improvements for increasing business efficiency and effectiveness Participate in cross-functional meetings to resolve recurring customer issues Provide customer support and assistance in issue troubleshooting and resolution Handling Digital Leads Managing all the Digital partners Managing DTC activities Managing Neighborhood activities Planning & Scheduling all the Marketing events Preparing the referral pay out for Doctors (Avg. of 280 to 320 every month) Preparing Monthly & Weekly MIS for Marketing Department Collating BRM data Booking and coordinating Travel Tickets for ORC Marketing Expenses and budget tracking Monthly Team Expenses data Facilitating patients referred by marketing team Issue handling and resolving patient queries Coordinating with TPA department for Patients undergone treatment through insurance / Cash Responding to Calls received through ATL activities ( Radio, Paper Insertions ) Scheduling appointment for patients Internal Team support ( Attendance management, Expense management, MIS Support ) Replying to web queries Inventory Management