I have implemented, administered, customized, and developed multiple CRM systems over the past 10 years. This experience includes code development (JavaScript), user training, and project management. I have experience with the following CRM systems: -Microsoft Dynamics CRM online (4.0, 2011, 2013, 2015, and 2016 versions): 9 years In addition to my CRM experience, I also have the following experience: -Microsoft Office 365 administration: 5 years -Microsoft Dynamics Marketing: 4 years -Microsoft Power BI: 3 years -Microsoft Social Engagement (Listening): 3 years -Microsoft Azure Active Directory: 3 years -Microsoft SharePoint: 4 years -SAP R/3 (basic administration): 3 years -DOMO BI: 1 year -Daptiv Project Management: 2 years