I specialize in customer retention, customer journey planning, multi-channel data-driven marketing and all things related to keeping your customers spending more money. Email marketing is my main area of expertise from devising plans to writing copy / content through to campaign management and reporting. I have experience across multiple industries working for some high profile brands including Shell, Huel, PayPal and many more. Basically I can help you keep your customers and ensure they become more engaged with you so that you profit from your CRM activities and related marketing spend.