With over 14 years experience under my belt, I am PERFECT contractor for your project. I specialize in both handling inbound and outbound calls and also managing agents. Whether their purpose is to generate sales, customer service, administration work or even operate open online store. I have also background working in transcription by listening to live calls and transcribing the calls with fast typing speed and high accuracy. I have wide experience in data entry with broad knowledge in Microsoft Excel. My skills include: Proficiency MS Office, Wordpress, Data Entry, Content Writing and Social Media Marketing. All work is completed by me, so you can rest assured knowing that your work will not be outsourced to someone else. Developing good rapport, and regular communication is principal to me. It ensures the project is completed to the specific guidelines required. I pride myself providing the highest quality of work, and will never complete a project until the client is 100% satisfied.