An experienced Customer Service Representative for almost 3 years who takes phone calls, update the customers and even take complaints from the different experiences that they had and respond to it immediately. I also handled an account in which we work on Insurance claims for our clients which are also based in the U.S for almost 2 years. Has knowledge in posting payments from insurance payments to patient's account and knowldege in obtaining pre-authorization for our clients. I am hardworking, enthusiastic and sincerely enjoys good client relation.