Hi there!I am Anna Marie Lontoc. I am an honest and dedicated person who believes that trust and being reliable can bear a fruit of good work.Open to offers connected to CSR but I am more than willing to expand and explore my niche since I am person who can easily pick up instructions and ideas :) I graduated Bachelor of Business Administration (B.B.A.) Major in Marketing from Lyceum of the Philippines .I've been with various companies focused on providing excellent customer service to the people who patronizes their products and services. Establish trust to customers, acknowledge what is needed to be fixed first then commence in building positive experience from your company. I can make a difficult customer into happy one. Quality communication skills acquired over 10 years of Customer Service experience,dealing with multinationals. Ability to use positive and encouraging language in crucial situation. Effective employee even with limited to no supervision. High level of patience, compassion and hard work. Ability to work under pressure but still can deliver excellent customer service. Knowledgeable in Data Research, Chat Support, Order Processing and different social media platforms you need help with. (Open to learning more!) I could establish a great value and asset to your team. Seeking to leverage my professional expertise and work with you! LET'S DO BUSINESS!