Front desk associate - resolve customer complaints via phone, email, mail or social media, Sales Representative - manage large amounts of calls, process orders, sell products and services, handle general billings. Data Entry - Organizing files and collecting data to be entered into the computer, Analyzing the data for errors. Customer Service - Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information.