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Administrative & Secretarial customer service

Customer Chat & Email Support

Adaptable professional with 20+ years of experience and proven knowledge of customer service and technical support. I can provide chat and email support for any kind of business process like eCommerce, payment related, tech supports, medical support, etc. I have experience in applying great strategies that are results-oriented in project management with the achievement of having retained clients and ensured business continuity.

Skills & Expertise

AvayaBusiness Process ManagementBusiness ServicesChat SupportClient AdministrationClient AssessmentClient ContactClient Issue ResolutionClient OrientationCorrespondence ManagementEmailEmail SupportFive9FreshdeskInformation TechnologyMedical Billing & CodingOntraportOrder ProcessingPhone SupportSalesforceSaleslogixZendesk

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