Designed an interactive Power BI Customer Churn Dashboard to help businesses understand customer behavior and reduce churn. The solution features executive KPI cards, customer segmentation by age, gender, and contract type, churn reason analysis, offer effectiveness, tenure insights, and interactive drill-down capabilities. Built using Power Query, DAX, and data modeling, the dashboard transforms raw data into meaningful, actionable insights, enabling stakeholders to identify at-risk customers, evaluate retention strategies, and make informed business decisions through dynamic visualizations.