Customer Service Assistance

Administrative & Secretarial Customer Service & Account Management

$8/hr Starting at $600

• Responding to Inquiries & Complaint Handling: Managing emails or calls with professionalism and empathy.

• Guest/Client Profile Management: Tracking preferences, special requests, and history to personalize service.

• CRM & Reservation System Support: Managing bookings, loyalty programs, and client records.

• Customer Follow-ups & Feedback Tracking: Conducting follow-up communication and recording feedback for improvements.

$8/hr Ongoing

• Responding to Inquiries & Complaint Handling: Managing emails or calls with professionalism and empathy.

• Guest/Client Profile Management: Tracking preferences, special requests, and history to personalize service.

• CRM & Reservation System Support: Managing bookings, loyalty programs, and client records.

• Customer Follow-ups & Feedback Tracking: Conducting follow-up communication and recording feedback for improvements.

Client AdministrationClient AssessmentClient ContactClient Issue ResolutionCorrespondence ManagementCustomer ServiceOrder ProcessingTelephone Support

Khristine Therese Donida