Tanice E. Malcolm

Portmore, Saint Catherine, Jamaica

Yearly Stats: $0 Earned |

Customer Service Expert

I have an accumulated four years of professional experience in Customer Service, Administration, Secretarial Services and Accounting. I am a quick learner, reliable, detail-oriented, and extremely hard-working associate, with an ability to work with speed and accuracy and needs very little supervision to perform assigned duties and responsibilities.

I have previously worked in the Amazon Customer Service entity for the last years and well aware and accustomed to the Customer Tenets and fully capable of providing efficient service while exceeding Customers Expectations.

I have been trained as a Tier 1 (customer account support) and Tier 2 (technical support). I have spent the last two years interfacing with Customer Service Central Login (CSCentral) which allowed me to gain an in-depth knowledge of all the most popular smart phones and gadgets on the iOs and android operating systems.

I consider myself to be a dynamic leader who is able to build team cohesion, and will be able to transition to a Team Lead or a Team Support. I have excellent interpersonal skills and relate and interface well with executives at all levels.

$12 / Hour
$0 minimum budget