I am enthusiatic, reliable, and hardworking individual with over 20 years experience giving professional efficient and high quality customer service.  I am skilled at communicating with clients over the phone and email.  I work well individually or within a group setting.  I have a positive attitude, patience, attentiveness, clarity, and have a strong command both written and verbal of the english language.   I am a part -time freelancer from Ontario, Canada and can work during Eastern Standard time hours.