Competent, diligent & result oriented Sales Enablement and Customer Service Professional with consistent track record of 4+ years of new business development and customer service for varied services/products in the North American, European and APAC markets. - Proficient in initiating relationships with key decision makers in target organizations, working on email content, presentations, proposals. - Significant expertise in managing customer relations, engaging with prospects including identifying prospect, generating leads and perceiving opportunities. - Acquainted with marketing and inbound activities including multiple ways to engage with prospects –Webinars, Events, Exhibitions, Content Marketing and Social Media Marketing. - Adept in various sales and marketing tools: CRM packages–Salesforce, MS Dynamics CRM, Sugar CRM. Marketing Automation tools: Hubspot, Marketo, Email marketing tools: MailChimp, Madmimi. - Well versed with various online data sources including multiple industry directories and associations, Hoovers, LinkedIn, Anglelist, Insideview, Ranking, Data.com, etc. - Good understanding of various IT solutions, international IT dynamics and awareness of multiple industry domains/verticals (Manufacturing, Logistics & Distribution, Healthcare, Utility etc.)