I am highly skilled in office administration and customer service to be able to meet your needs in a timely and satisfactory manner. I have excellent telephone and email etiquette. I have advanced PC knowledge and skills. Microsoft Word, Excel, Google Docs, Zendesk, Freshdesk, Shopify, Click Funnels, Ultracart, and Stitchlabs. I am equally effective working in self-managed projects as well as a team member. I am very detail oriented and have excellent organizational skills and time management skills. I am honest, straight forward, respected and trusted by others. Some of the services provided are as follows: * Experience with Zendesk, Zendesk Chat (Zopim), Ultracart, Amazon, Ebay, Paypal, Shopify, Stitchlabs, etc. * Processing refunds through Ultracart, Amazon, PayPal, and Shopify. * Secretarial duties (client contact, appointments, calendaring, etc.) * Billing (invoicing/collecting) * Customer Service * Office Support/Management * Phone Support * Chat support via Olark and Zopim (now Zendesk chat)