I am a hardworking employee looking to fill a freelancer position. I have experience in customer service as a lead agent. I have experience with billing/collections process and customer complaints. Not only that but I do have experience in technical support and scheduling technicians. I am also experienced in running PA bots, using slack and Salesforce as CRM systems.
* WFH OnRunning campaign- communicating with customers through live chats and phones about out of stock orders.
* Direct TV and At&t- Tech support and scheduling technicians. Sales in phones and TV packages. Also working with new hires as team lead.
* I am a great team player and love to learn new things