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Customer service Representative

• Handled US Customer queries, concerns, issues via Chat and Emails. • Helped in placing the orders, cancellation, refund, tracking status. • Maintained Customer account information, Bank account information. • Provided new products and improvements in the existing products, helped in reshipping orders in the cases of lost or not delivered or shipped to the wrong address.

About

$15/hr Ongoing

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• Handled US Customer queries, concerns, issues via Chat and Emails. • Helped in placing the orders, cancellation, refund, tracking status. • Maintained Customer account information, Bank account information. • Provided new products and improvements in the existing products, helped in reshipping orders in the cases of lost or not delivered or shipped to the wrong address.

Skills & Expertise

AccountingChat SupportCustomer ServiceEmail

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