I’ve worked in the call center industry for 5 years with one of the biggest companies in the US. I have handled chat, email and phone support in providing quality and beyond-the-mile customer service. I was rated as Top Agent and promoted to one of the Customer Service Coaches of the company. I provided information about products and services, take orders, respond to customer complaints, and process returns. My first professional experience was a Real Estate agent for quiet sometime and I gained significant customer service skills and selling techniques for me to be efficient in my role. My Tourism Management background gave me exemplary customer service skills in dealing with different people and situations and my flexibility made it easy to adapt to these situations. I provide high-quality work output, ensuring all issues are resolved by all means possible. The knowledge and experience I gained for over 5 years have been very helpful in making sure I only provide excellent client experience to current and future clients. If you're ready to work together, feel free to send me an invite and let's talk about how I can best help you.