I previously worked as a Customer Service Representative at Sutherland Global Services. In my 3 years of experience working in BPO industry, I've been part of Intuit QuickBooks where I handled Customer Service Team And Sales Team as well and also I've been part of the Chat Support Team for Intuit TurboTax where I handled multiple chat inquiries at the same time. In my 3 years of experience I can say that I've learned to practice and improve my multi tasking skills without compromising the quality of my service provided to each of my clients. Being part of Customer Service Team, I've learned to be more accurate in every information provided for each of the clients I served with different concerns, I can say that I confidently provide and resolve each concerns without compromising the integrity of the company to whom I worked for.