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Customer Service Representative

I am an experienced Customer Service Representative for over 3 years on Amazon where it has prepared me to be internet savvy and have the basic knowledge when dealing with car parts and settling customer issue and providing them customer satisfaction, contact with 3rd party seller for damage and lost packages. Process order fulfillment, refunds and replacement and Amazon business for customer who wants to sell tgeir products to Amazon. I worked for homebased for almost 4years already. Aside from taking and settling customers issue I also responded to customer emails such as refund requests, cancellation of orders, change in item or updating shipping addresses.

About

$10/hr Ongoing

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I am an experienced Customer Service Representative for over 3 years on Amazon where it has prepared me to be internet savvy and have the basic knowledge when dealing with car parts and settling customer issue and providing them customer satisfaction, contact with 3rd party seller for damage and lost packages. Process order fulfillment, refunds and replacement and Amazon business for customer who wants to sell tgeir products to Amazon. I worked for homebased for almost 4years already. Aside from taking and settling customers issue I also responded to customer emails such as refund requests, cancellation of orders, change in item or updating shipping addresses.

Skills & Expertise

Amazon AWSCustomer SatisfactionCustomer ServiceDesign ProcessEmailVisual Basic

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