I provide professional and reliable customer service support across phone and live chat channels. I specialize in resolving customer inquiries, managing orders, handling complaints, and delivering efficient technical support. With hands-on experience using industry-standard tools such as Salesforce, Citrix, and Zendesk, I ensure smooth communication, detailed case tracking, and timely resolution of customer concerns. I am detail-oriented, adaptable to fast-paced environments, and committed to delivering excellent customer experiences that drive satisfaction and loyalty. Available for both short-term and long-term projects with flexible scheduling.