Answering incoming call, outbound calls, sending emails to clients, billing, dispute resolution. I worked for eBay North America Sell, UK and AU. I helped customers create thier accounts, create listings for the items they wanted to sell, doing resesrch for them and sending emails for reminders and if clients requested. I also assisted buyers finding the items they wanted to buy, pay for the items they purchased and settle their billing concerns. I also assisted buyers open cases against the seller and we resolve cases before escalation. I also helped customers trouble shoot their computers incase of technical problems.