•Managed a wide variety of customer service tasks to resolve customer service issues quickly and efficiently. •Described product to customers and accurately explained details and care of merchandise. •Routinely answered customer questions regarding merchandise and pricing. •Asked open-ended questions to assess customer needs. •Investigated and resolved customer inquiries and complaints in a timely and patient manner. •Built long term customer relationships and advised customers on purchases and promotions. /////////////////////////////////////////////////////////// - Strong Web Research Skills - Web Evaluation Technique - Worthy Study and Communication Skills