I produce accurate and reliable results stemming from my previous remote positions and knowledge in the Customer Support and Administrative Support fields. I have knowledge and experience in the development and management of UGC / user general/technical support (via email response) in social mobile apps/websites and also at shouldering the various management responsibilities. I have also been a significant point-person in the development, support and maintenance of all operational business objectives within a start-up company. I have experience with many different tools, such as Zendesk, Asana, Google Docs, and team communication tools such as Slack and HipChat. I also have extensive experience in web research, Excel creation, order processing, refunds (Authorize.net, Stripe, etc.) and article writing. I am seeking opportunities to put my attention-to-detail and dependability to work. I am available for long-term opportunities.