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Sales & Marketing

Customer service,training & audit,Corres

training and development ? Operations and service management ? Call centre/Contact centre ? Customer care/CRM ? Complaint and escalation ? Written communication cell ? Cost reduction ? Account/Relationship management ? Cross functional coordination ? Customer retention ? Analytical/Negotiation skills ? Process improvement ? Vendor management ? Problem analysis ? People management ? Succession planning.

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$12/hr Ongoing

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training and development ? Operations and service management ? Call centre/Contact centre ? Customer care/CRM ? Complaint and escalation ? Written communication cell ? Cost reduction ? Account/Relationship management ? Cross functional coordination ? Customer retention ? Analytical/Negotiation skills ? Process improvement ? Vendor management ? Problem analysis ? People management ? Succession planning.

Skills & Expertise

AnalyticsCall CenterCost ReductionCRMCross Functional CoordinationCustomer RetentionDesign ProcessManagementNegotiationOperations ManagementProcess ImprovementRelationship ManagementSkillSoftware DevelopmentTrainingVendor ManagementWriting

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