I have over 7 years experience in Customer Service and Sales. I am highly motivated, I learn quickly and I am extremely task orientated. I like to build a routine or a process and work around it and through my years in hospitality and sales, I have developed excellent customer service skills and rapport building. I give everything I do 100% commitment and dedication. I have a professional and positive phone manner, I can provide email support, ticket and phone support and I firmly believe in fully comprehending customers needs in order to achieve customer satisfaction. Throughout my years of experience I have developed excellent skills in turning negative situations into positive ones, showing empathy and understanding, patience, calmness and have great time management and a positive attitude. I have good knowledge in Microsoft Word, Excel, Google Docs, Google Calendar, Google Spreadsheet and Desktop. I am more than willing to learn about products and services to help me provide the best possible support to customers. I am available for the short or long term and pride myself on delivery high quality, fast and accurate services.