I've applied to jobs where I know I can excited what the company does. This job is really attractive to me because it combines my interest & experience in a more global business environment. I think I am a great match for this job. With a career spanning over 10 years in customer relationship management, I have held senior positions in call center management across a variety of industries such as retail and telecommunications.. I have set up and led multi-function servicing customers with telesales, after sales support including customer service and online support. With an excellent understanding of culture and capabilities and how to drive efficiency and effectiveness,managed and developed reward and recognition programs.Handle customer service for online – phone calls, e-mails and chat. Started my career in eCommerce on 2014. The job includes using information technology to record sales figures, for data analysis and forward planning; I have the ability to stay focused in stressful situations and can be counted on when the going gets tough. I know I would be a great addition to the company.