All Services Administrative & Secretarial Customer Service & Account Management Customer Service $6/hr · Starting at $50 Customer Service Responsible for handling email tickets inside Freshdesk, relating to customer support for paid clients and public inquiries. - I have experience with the Manychat platform, Freshdesk, Zendesk, Zoho - answering customer inquiries - resolving customer concerns - providing detailed and accurate details - Checking order status - Update customer's general information to CRM - process refunds and changes About $6/hr · Ongoing Download Resume Customer Service Responsible for handling email tickets inside Freshdesk, relating to customer support for paid clients and public inquiries. - I have experience with the Manychat platform, Freshdesk, Zendesk, Zoho - answering customer inquiries - resolving customer concerns - providing detailed and accurate details - Checking order status - Update customer's general information to CRM - process refunds and changes Skills & Expertise CRMFreshdeskManagement Information Systems (MIS)ManyChatZendesk 1 Reviews LCF (Codrut & Ioana) says, Diana is someone I like working with. Recommended! for Data Entry / Research Specialists on Feb 16, 2016 Browse Similar Freelance Experts Order Processing ServicesShopify DevelopersWordPress ExpertsPhoto EditorsSocial Media ManagersData Entry ExpertsSocial Media MarketerseBay Listing ServicesCustomer Service RepresentativesLead Generation ServicesSales ExpertsQuickBooks ConsultantsCRM Consultants