I am a people person, who loves to resolve the issues people encounter. I have been in Customer Service for the past 19 years (since the age of 16). I have worked in various technology support roles, including owning a technology consulting company, and working in technology support for a large company. I am tech savvy, a good trouble-shooter, and very quick at learning. I am very comfortable handling customer support, processing quotes and invoices, and dealing professionally with clients.