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Customer Success and IT support

$15/hr Starting at $50

I provide Customer Success and IT support for businesses that want smooth service and fast issue handling. I guide users with clear steps that help them stay confident with your product. I solve technical problems quickly and keep your operations running.

I support clients by managing user requests, giving updates, and closing tasks without delay. I document solutions in a simple format so you can use them later. I stay calm under pressure and focus on outcomes that help your team.

What I offer
• Customer onboarding
• User support
• Ticket handling
• Technical troubleshooting
• System support
• Product guidance
• User training
• Simple documentation

You get quick responses, clear communication, and steady support that keeps your users satisfied.




About

$15/hr Ongoing

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I provide Customer Success and IT support for businesses that want smooth service and fast issue handling. I guide users with clear steps that help them stay confident with your product. I solve technical problems quickly and keep your operations running.

I support clients by managing user requests, giving updates, and closing tasks without delay. I document solutions in a simple format so you can use them later. I stay calm under pressure and focus on outcomes that help your team.

What I offer
• Customer onboarding
• User support
• Ticket handling
• Technical troubleshooting
• System support
• Product guidance
• User training
• Simple documentation

You get quick responses, clear communication, and steady support that keeps your users satisfied.




Skills & Expertise

B2BClient DevelopmentCustomer CommunicationsCustomer Service ManagementCustomer SupportFreshdeskHubSpot CMSHubSpot CRMManagementMonday CRMSaas TechnicalSlack AppTechnical SupportTrainingTroubleshootingZapier AutomationZapier Integrations

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