I have a wide range of experience and expertise from Customer service both phone and emails. I have over 10 years of experience in customer relation management and knowledgeable with various tools like Zendesk, Microsoft Office and many others. I have also relevant background in telemarketing, SEO, article writing and appointment setting. Experience in different fast-paced working environment. Practice and understand integration of technology, quality and process. Efficient and well organized in handling tasks as well as has proactive, flexible and independent work style. Fast learner and can quickly adapt o the fast-changing demands.