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Administrative & Secretarial

Customer Support Representative

Since 2015 I have been working in Kyiv, Ukraine in the Area of customer support, business development and Sales & Marketing.

I have over 3 years in sales marketing manager with proven records and the same I have over 4 years experience as a customer support manager.

Sales & Marketing, as well as customer support, goes hand in hand, this way I have grown a huge passion for this profession. I get satisfaction in knowing that I have solved a client needs and have helped them to acquire services that meet their individual satisfaction.

With my current education and working experience, I would like to take up a position of Customer Support Manager and pass on my experience to agents and train a team to provide superior customer support. My philosophy to customer support is to resolve inquiries in the most professional way and ending each encounter with customer with a smile.

I am eager to render my services and experience to the best of my abilities and be on the winning team of your respectful company.

Paulus Iyambo

Skills & Expertise

Customer SupportData EntryMarketingQuality Assurance (QA)RemoteSales

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