Overview:
I am a highly skilled Virtual Assistant and Customer Support Specialist with over six years of experience in banking, customer service, and administrative support. I help businesses stay organized, improve efficiency, and provide top-notch customer experiences.
Services Offered:
✔ Virtual Assistance (Email, Calendar & Task Management)
✔ Customer Support (Live Chat, Email & Phone Support)
✔ Administrative Support (Data Entry, Documentation, Report Preparation)
✔ E-Channel Transaction Processing & Resolution
✔ Card Dispute & Resolution | Mobile & Internet Banking Support
✔ CRM & Helpdesk Management (Zendesk, Freshdesk, etc.)
Why Choose Me?
✔ Detail-oriented & highly organized
✔ Excellent problem-solving & communication skills
✔ Fast turnaround time & reliability
✔ Proficient in Microsoft Office, Google Suite, and CRM tools
Let’s work together to take your business to the next level! Contact me to discuss your project needs.