I have extended experience in customer support, ( I speak Swedish, English, Latvian, Russian ) I have more than 5 years experience in customer support for finance company, worked even as a senior debt collector. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; and keeping records of collection and status of accounts. Give even trainings for less experienced collectors. following applications ; CRM, RIVAL, WORD, EXEL, OUTLOOK