I have over 5 years experience performing various types of data analysis. I have used the following tools for analysis: I excel in determining what the analysis requires to receive a complete picture. Every analysis is different, here are some of the examples of steps that I perform: Determine outcome for analysis, which information is necessary to perform analysis Create queries using UI in tool to extract data necessary Extract data from multiple sources - input into database to combine Audit data to verify that it will join correctly & that information will not be skewed Create queries to perform analysis - performed through query design, query wizard, SQL, SAS Programming, V-Lookups, Pivot Tables Identify trends, unique outcomes to research further Provide summary in table, graph or summary that is easy to understand to audience Make details of summary easily accessible & formatted for ease of use Create standard reports using UI or coding feature for future use