-Experienced IT Team Leader and Instructor with 6+ years and working knowledge of IT service management, Automation, Workflow, infrastructure, analyzing the business needs following the best practices and standards. - End to end account management in recruitment and resource management for existing projects. - Successfully managing the demands of the business in the different organizations and handling multiple projects simultaneously while effectively improving IT operations. -Management Skills in Service Desk, Troubleshooting in real life, Technical Support, Active Directory, Cloud Application (G Suite Administrator, Azure, Office 356) and direct experience with software and hardware vendors, Excellent writing skills. - Interested in Data Science and Machine Learning, willing to work in this industry - Conduct research on existing IoT-related applications that could be useful to the market existing in Egypt or any country that we aim to conduct business in Egypt.