1. Develop records management processes and policies 2. Identify areas to increase efficiency and automation of processes set up and maintain automated data processes identify, evaluate and implement external services and tools to support data validation and cleansing 3.Produce and track key performance indicators 4. Develop and support reporting processes 5. Monitor and audit data quality liaise with internal and external clients to fully understand data content gather, understand and document detailed business requirements using appropriate tools and techniques 6. Design and carry out surveys and analyse survey data manipulate, analyse and interpret complex data sets relating to the employer's business prepare reports for internal and external audiences using business analytics reporting tools create data dashboards, graphs and visualisations provide sector and competitor benchmarking mine and analyse large datasets, draw valid inferences and present them successfully to management using a reporting tool.