- Excellent in written and oral communication - Computer application skills such as Microsoft Office and Google Applications - Data entry in MS Word or Google Docs - Managing office tasks such as filing day-to-day and system generating reports - Set-up meetings and transcribe minutes of meeting - Assist clients based on their concerns and needs - Following-up with clients (sending thank you letters & reminders regarding accounts) - Update and review customer information in the system when necessary - Managing overall office operation - Dropbox and Google Drive management - Managing staff schedules - Time-management skills - Highly organised and detail-oriented