- Flexible working hours to meet deadlines and requirements 
- Fast typing with accuracy and precise data entry. 
- Skilled in copywriting and creating clear, well-structured content. 
- Ability to work under pressure while maintaining accuracy. 
- Fast learning skills to quickly adapt to new tools and processes. 
- Strong multi-tasking ability to handle different tasks effectively. 
- Proficient in non-voice support such as email, live chat, and ticketing systems. 
- Strong written communication skills for clear and professional responses. 
- Problem-solving and conflict resolution through effective written assistance. 
- Ability to provide friendly and efficient customer support without direct calls.