Hello, thank you for dropping into my profile! I've worked in the National bank for 7 years. I have gained a lot of experience in handling different types of customers, colleagues, and supervisors. I handled SALES, TECHNICAL AND BILLING accounts such as SEARS, BESTBUY, TELSTRA, and COMTRACT COLLECTION. I also gained experience as a Quality Assurance Specialist and I do Coaching, Side by side Feedback, Quality Talk, Call Monitoring, Call Calibration and Reporting. As a freelancer, I have gained a lot of experience in handling different types off office work I handled office work like Data Entry Microsoft Office Microsoft Excel Microsoft PowerPoint Create any type of PDF form Conversion Internet Researcher Form Filling Create Google sheet Adobe wok Adobe Acrobat and much more. I am skilled in communicating with clients over phone and email. Knowledgeable on many web-based platforms and proficient on multiple collaboration tools, such as - G Suite: Gmail, Google Sheets, and Calendar - MS OFFICE Suite: Excel, Word, Outlook, and PowerPoint