I am a certified professional with over 16 years of experience in the administrative field which includes using Microsoft Office (Word, Excel, Power point, Outlook, Access), planning and organizing events, making appointments and engaging customers of various cultures via telephone or face to face contact. I am also involved with data entry. I have strong communication skills and I am meticulous in executing my tasks in a timely manner. It should be noted that with my commitment, dedication and reliability I aim to meet or exceed my clients’ expectations.