Hello There, I am Niel. For my CLIENT'S CONVENIENCE, it won't take you 2 minutes to read this. For 3 years, I was a ... CUSTOMER SERVICE SPECIALIST MICROSOFT WORD & EXCEL/WEB RESEARCH TRANSCRIPTION Rate Software used - Dropbox For Long-term Clients NOTE: Check my performance FIRST. Why did you choose Up-work? - To showcase my skills in this platform Why are you having a low rate, does this mean we are also receiving a low quality with long time frames of every project? - Quality over rate What do you usually need in order to be successful in every project? - Give me a brief and concise instruction file. Thank you!