? Weekly updates to the department database ? Upgrade all end-user systems. ? Create presentations, and coordinate meetings for managers and supervisors. ? Run daily, weekly, and monthly reports for all managers within the company. ? Create new departments for better efficiency on customer service. ? Create and implement new policies and procedures for the daily use of all learning centers. ? Maintain database for customer service representatives. ? Install WAN hardware for learning centers ? Install and upgrade all software for end-users and Windows NT 4.0 servers. ? Upgrade the company program for the customer service representatives. ? Assist the Help Desk Supervisor in maintaining the network server for the building. ? Assist the floor managers with any computer issues that may arise. ? Install any and all of the new software required for the upkeep of the servers on site, and backup pertinent information. ? Create and implement all transitional business phone lines fo