Over the past 30 years I have worked under the following job titles: • Claims Entry Clerk • Telephone and Written Inquiry Customer Service Specialists • Quality Analyst • Project Specialists • Project Coordinator • Senior Enrollment Analyst • Project Administrator As the Document Control Administrator and SharePoint Site Administrator, I have created and managed thousands of documents using Excel, Word, PowerPoint, and SharePoint. I was directly involved in the implementation of ISO 9000 standards. My strength is retrieving large amounts of data from databases, exporting into Excel and providing reports, statistics and trending. I am very good a creating macros for efficiency, accuracy and consistency in reporting. My experience includes medical terminology as well as excellent customer service skills.