Assembling affordable teams of experienced engineers focused solely on clients' business in the shortest time possible. The teams can be fully dedicated or semi-dedicated, ready to help you or your users solve tech-related challenges. Remsys applies various quality metrics, including: answers’ accuracy, staff English proficiency, speed of ticket resolution and many others. Specific metrics can be developed, according to clients' requests. All data is processed, aggregated and presented to clients by technical support managers on a regular basis. Let us bring value to your organization by taking on all the burdens of solving company’s technical challenges.