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Desktop Support Technician

Summary of experience:
• 2 years in chat (sales and after-sale service)
• 2 year as Desktop Support Technician

Skills:
CSAT & NPS
Selling skills
Problem-solving
Process improvement
70wpm typing speed
People management
Client management
Software and Hardware Troubleshooting
Network Troubleshooting

Skills & Expertise

Admin AssistantAdmin SupportChat SupportClient ManagementData EntryDesktop SupportHardwareHardware TestingManagementProcess ImprovementSalesSoftware DevelopmentTechnical SupportTroubleshootingTyping

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