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Engineering & Architecture

desktop support

$10/hr Starting at $30

Currently, I am working as a Network Administrator for Canada Support. Configuring, Managing and Maintaining Networking Equipments(Switch, Router, CiscoMeraki, Watchguard firewall, Sonicwall firewall). Network processing, centralized and distributive network connection. Installed and configured the Network Printer. Installed and configured the DHCP Client/Server. Assigning users at various nodes in the network and managing user rights and security in an active directory environment. Managing firewall protocol through the antivirus server. Remote troubleshooting by tools like VNC, Team Viewer, etc. Managing and Configurations of MS Word, Powerpoint, Excel & Outlook 2003/2007 and Office 365. Managing and configurations of Google cloud server and G suite services. Managing and configurations of AWS cloud server. INSTALLING AND CONFIGURING MICROSOFT WINDOWS SERVER 2003, 2008 & 2012. • ADMINISTERING USERS AND COMPUTER ACCOUNTS AND GROUPS. • MANAGING ACCESS TO RESOURCES. • IMPLEMENTING AND MANAGING PRINTING. • MANAGING ACCESS TO OBJECTS IN ORGANIZATIONAL UNITS. • IMPLEMENTING GROUP POLICY. • VMWARE CONFIGURATION IN SEVERAL OS PLATFORM. • ADMINISTRATION AND SUPPORT OF LAN WAN INFRASTRUCTURE CONSISTING OF FILE AND PRINT SERVERS, DATABASE SERVERS (8 SERVERS SQL 2000, 2005, 2008, 2008R2 & 2012), REMOTE ACCESS/VPN SERVERS, WINS-DNS, DHCP SERVERS, SWITCHING/ROUTING HARDWARE IN THE OFFICE & WAN EQUIPMENT FOR FIBER OPTIC CONNECTION • NEC SOFTWARE PHONE DIALER CONFIGURATION & INSTALLATION. • INSTALL, CONFIGURE, AND UPDATE SOFTWARE ONTO THE NETWORK. • ADMINISTERED MICROSOFT OUTLOOK E-MAIL. • CONFIGURATION AND SETUP OF ALL THE SERVERS. • CONFIGURATION OF WORKSTATIONS WITH APPROPRIATE USER LEVEL SECURITIES AND PERMISSIONS. • CREATING USERS, GROUPS, OU'S, AND GROUP POLICIES. • IMPLEMENTED VPN FOR CONNECTIVITY BETWEEN SITES. • CONFIGURING IP PHONES, VONAGE DEVICES & XLITE SOFTPHONE. • SVN PERMISSION ASSIGN & TROUBLESHOOTING. • OFFICE 365 ADMINISTRATION. • CLOSELY WORKING WITH AMAZON, AZURE, PEER1, RACKSPACE, IBM SOFTLAYER CLOUD HOSTED SERVERS. • CLOSELY WORKING WITH SENDGRID MAIL SERVER. • J BOSS AND TOMCAT SERVICE INSTALLATION ON WINDOWS SERVERS. • EMAIL SERVICE ADMINISTRATION ON OFFICE365/ ICE WRAP/SENDGRID. • FIX NORMAL AND CRITICAL ISSUES FOR INTERNAL USERS AND EXTERNAL USERS. • REMOTE DESKTOP SUPPORT FOR ALL EXTERNAL USERS. • CALL SUPPORT FOR ALL EXTERNAL USERS. • MAINTAINS OFFICE INVENTORY. • TROUBLESHOOTING ALL DESKTOP AND LAPTOP RELATED ISSUES. • TROUBLESHOOTING HARDWARE AND NETWORK RELATED ISSUES. • INSTALLING OPERATING SYSTEMS AND ALL OTHER SOFTWARE'S. • SERVER MONITORING WITH NAGIOS AND NEW RELIC. • OFFICE 365 AND SHAREPOINT USER MANAGEMENT. • USE WINSCP AND PUTTY FOR MONITORING LINUX SERVERS.

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$10/hr Ongoing

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Currently, I am working as a Network Administrator for Canada Support. Configuring, Managing and Maintaining Networking Equipments(Switch, Router, CiscoMeraki, Watchguard firewall, Sonicwall firewall). Network processing, centralized and distributive network connection. Installed and configured the Network Printer. Installed and configured the DHCP Client/Server. Assigning users at various nodes in the network and managing user rights and security in an active directory environment. Managing firewall protocol through the antivirus server. Remote troubleshooting by tools like VNC, Team Viewer, etc. Managing and Configurations of MS Word, Powerpoint, Excel & Outlook 2003/2007 and Office 365. Managing and configurations of Google cloud server and G suite services. Managing and configurations of AWS cloud server. INSTALLING AND CONFIGURING MICROSOFT WINDOWS SERVER 2003, 2008 & 2012. • ADMINISTERING USERS AND COMPUTER ACCOUNTS AND GROUPS. • MANAGING ACCESS TO RESOURCES. • IMPLEMENTING AND MANAGING PRINTING. • MANAGING ACCESS TO OBJECTS IN ORGANIZATIONAL UNITS. • IMPLEMENTING GROUP POLICY. • VMWARE CONFIGURATION IN SEVERAL OS PLATFORM. • ADMINISTRATION AND SUPPORT OF LAN WAN INFRASTRUCTURE CONSISTING OF FILE AND PRINT SERVERS, DATABASE SERVERS (8 SERVERS SQL 2000, 2005, 2008, 2008R2 & 2012), REMOTE ACCESS/VPN SERVERS, WINS-DNS, DHCP SERVERS, SWITCHING/ROUTING HARDWARE IN THE OFFICE & WAN EQUIPMENT FOR FIBER OPTIC CONNECTION • NEC SOFTWARE PHONE DIALER CONFIGURATION & INSTALLATION. • INSTALL, CONFIGURE, AND UPDATE SOFTWARE ONTO THE NETWORK. • ADMINISTERED MICROSOFT OUTLOOK E-MAIL. • CONFIGURATION AND SETUP OF ALL THE SERVERS. • CONFIGURATION OF WORKSTATIONS WITH APPROPRIATE USER LEVEL SECURITIES AND PERMISSIONS. • CREATING USERS, GROUPS, OU'S, AND GROUP POLICIES. • IMPLEMENTED VPN FOR CONNECTIVITY BETWEEN SITES. • CONFIGURING IP PHONES, VONAGE DEVICES & XLITE SOFTPHONE. • SVN PERMISSION ASSIGN & TROUBLESHOOTING. • OFFICE 365 ADMINISTRATION. • CLOSELY WORKING WITH AMAZON, AZURE, PEER1, RACKSPACE, IBM SOFTLAYER CLOUD HOSTED SERVERS. • CLOSELY WORKING WITH SENDGRID MAIL SERVER. • J BOSS AND TOMCAT SERVICE INSTALLATION ON WINDOWS SERVERS. • EMAIL SERVICE ADMINISTRATION ON OFFICE365/ ICE WRAP/SENDGRID. • FIX NORMAL AND CRITICAL ISSUES FOR INTERNAL USERS AND EXTERNAL USERS. • REMOTE DESKTOP SUPPORT FOR ALL EXTERNAL USERS. • CALL SUPPORT FOR ALL EXTERNAL USERS. • MAINTAINS OFFICE INVENTORY. • TROUBLESHOOTING ALL DESKTOP AND LAPTOP RELATED ISSUES. • TROUBLESHOOTING HARDWARE AND NETWORK RELATED ISSUES. • INSTALLING OPERATING SYSTEMS AND ALL OTHER SOFTWARE'S. • SERVER MONITORING WITH NAGIOS AND NEW RELIC. • OFFICE 365 AND SHAREPOINT USER MANAGEMENT. • USE WINSCP AND PUTTY FOR MONITORING LINUX SERVERS.

Skills & Expertise

AWSDesktop SupportExcelGoogle CloudGsuiteLinuxMicrosoftMicrosoft OutlookNagiosNetworkingOffice 365SonicWallTroubleshooting

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