A well-mannered, articulate and hardworking Digital Marketing expert and customer care adviser having invaluable experience of providing professional, efficient and high quality service to clients. Able to ensure high levels of customer satisfaction and to exceed their expectation when it comes to customer care. Excellent client facing and configuration skills with an appreciation and understanding of the importance of customer care as a function within a business. Further more, experienced in planning and initiating core digital marketing strategies to drive online traffic to the company websites. Strong background in handling current online marketing concepts, strategies and best practices, along with more than 5 years of experience in ecommerce, SEO, PPC and social media.