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Administrative & Secretarial Customer Service & Account Management

Dropshipping Customer Support

$5/hr Starting at $25

Welcome here on my profile, ♥♥ 79% customer's Growth ♥♥ On the spot customer issue resolution ☺ ♥♥Passion to serve and Helping People ♥♥Specialist in Fashion, Clothes, Tech and Apps Support I am Umar the professional Dropshipping Customer support agent and Shopify Business manager with team-leading skills. I have served 10+ years in dropshipping businesses around the globe with almost all skills you can need for your business like: __Customer Support: I have wide experience in Customer satisfaction on: -ZenDesk, Freshdesk, Gorgias, Gmail, and any Ticket System -Email Responses -Communicating with suppliers -Creating and Processing orders -Orders fulfillment and Refunding cases -Tracking orders and Closing deals -Social Media Approach -Live Chat -Orders tracking in Aliexpress and Managing Orders in Oberlo -Managing return/exchanges as per policy -Issuing refunds asp per policy -Winning Chargebacks -Social Media Manager ___Shopify Navigation: Creating order, Issuing refunds (as per policy), applying discounts, swapping variants, managing returns, and much more :) and much more! Up to 50% customers growth rate Up to 60% less refund rate while working with me! Let's Join!

About

$5/hr Ongoing

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Welcome here on my profile, ♥♥ 79% customer's Growth ♥♥ On the spot customer issue resolution ☺ ♥♥Passion to serve and Helping People ♥♥Specialist in Fashion, Clothes, Tech and Apps Support I am Umar the professional Dropshipping Customer support agent and Shopify Business manager with team-leading skills. I have served 10+ years in dropshipping businesses around the globe with almost all skills you can need for your business like: __Customer Support: I have wide experience in Customer satisfaction on: -ZenDesk, Freshdesk, Gorgias, Gmail, and any Ticket System -Email Responses -Communicating with suppliers -Creating and Processing orders -Orders fulfillment and Refunding cases -Tracking orders and Closing deals -Social Media Approach -Live Chat -Orders tracking in Aliexpress and Managing Orders in Oberlo -Managing return/exchanges as per policy -Issuing refunds asp per policy -Winning Chargebacks -Social Media Manager ___Shopify Navigation: Creating order, Issuing refunds (as per policy), applying discounts, swapping variants, managing returns, and much more :) and much more! Up to 50% customers growth rate Up to 60% less refund rate while working with me! Let's Join!

Skills & Expertise

Client AdministrationCustomer ServiceDrop ShippingFreshdeskOrder ProcessingZendesk

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