Electronic commerce (e-commerce) is the use of electronic communication to do business. It may be used to carry out the business-to-business or business-to-consumer transaction. The real benefit of e-commerce is not that it makes old processes work better, but rather it provides a means to break with tradition and create new ways of doing business. For example, using the internet will allow some businesses to remain small while building a larger turnover by reducing the cost of doing business.